Terms & Conditions

Equilactate is operated by Hyperdata ("Hyperdata", "we", "us"). When you create an account or purchase a subscription, you are contracting with Hyperdata.

Equilactate is a tracking and visualisation tool for equine blood lactate measurements, heart rates, and exercise test results, aimed at horse owners, trainers, and veterinary professionals.

By creating an account or continuing to use the service, you agree to these Terms & Conditions. If you use the service on behalf of a stable, clinic, or other organisation, you confirm that you have the authority to bind that organisation. If you do not agree, please do not use the service.

You must provide accurate information when registering and keep it up to date. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.

We grant you a limited, non-exclusive, non-transferable right to use Equilactate within the limits of your selected plan. You must not misuse the service, including:

• using the service for any unlawful purpose, fraud, or spam;
• infringing intellectual property rights of others;
• interfering with the security or operation of the service, including introducing malware, probing, or scraping;
• reverse engineering, reselling, redistributing, or circumventing technical limits of the service.

You retain ownership of the data you enter (horse profiles, test results, measurements). You grant us a limited licence to host and process that data solely to provide the service to you. You are responsible for the accuracy of the data you enter.

Equilactate provides educational information and data visualisation only. It is not a substitute for professional veterinary diagnosis or treatment. Always discuss your horse's health and training with a qualified veterinarian.

Paid subscriptions are billed monthly or yearly through our payment provider. For payment, billing, tax, cancellation, and refund mechanics, Paddle's Buyer Terms apply: https://www.paddle.com/legal/checkout-buyer-terms.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Subscriptions renew automatically until cancelled. You can cancel at any time from the billing page; access continues until the end of the paid period.

Hyperdata retains all ownership of the service and its intellectual property, including the software, documentation, design, and the Equilactate brand. These terms do not transfer any ownership to you.

We work to keep Equilactate reliable, but we do not guarantee uninterrupted or error-free performance. The service is provided "as is" and we disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

To the fullest extent permitted by law, Hyperdata is not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Our aggregate liability is capped at the fees you paid in the 12 months before the claim. Nothing in these terms excludes liability for fraud, death, or personal injury where such exclusion is not permitted by law.

We may suspend or terminate your access in the event of a material breach of these terms, non-payment, security or fraud risk, or repeated or serious violations of our policies. When your access ends, your data may be deleted after a reasonable export window — contact us before closing your account if you need a copy of your records.

We may update these terms from time to time; continued use of the service after changes take effect constitutes acceptance. Questions about these terms can be sent to info@equilactate.com.